Product Return Policy

Accord Consultancy” Customer Product Return Policy

We stand behind the quality of all products sale by “Accord Consultancy” - (GroKart) .

Accord Consultancy - GroKart stands behind the quality of its products and guarantees your satisfaction. If for any reason you are not completely satisfied with the products. 
In case any client is not completely satisfied with our products, we can provide a refund within 7 days from date of refund request.  

The refund will be processed in next 24 Hours in next 5 working days the amount will reflect back your bank account.   

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.


Reference Notes:

·         The Accord Consultancy - (GroKart) Customer must return the product(s) to Delivery or Field Executive or Accord Consultancy - (GroKart) Pick up Centers.
·         Period of return for products is calculated as the number of days from Delivery Date, to the date of receipt to Delivery or Field Executive or Accord Consultancy - (GroKart) Pick up Centers or office.
·         Condition refers to the condition in which the stock is received back from the Accord Consultancy -(GroKart) Customer as a return. The product can be 'marketable' or 'unmarketable' depending on the condition of the returned stock as assessed by the Returns executive at the “Accord Consultancy -(GroKart)” office.
·         The Product Return Policy does not apply to open packs of literature and videos or other sales aids.
·         Total returns cannot exceed the quantity appearing on the Invoice.